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Contact Us

There are 2 ways to contact our Customer Services Team. If you wish to contact us by telephone our hours are 10am to 6pm, and our phone number is 0207 081 0977.

To contact us on email there are two support teams to ensure your query is managed appropriately. It is important that you contact the correct division in order for us to process your query more quickly.

If your query is about lottery lines, pelase remember that lines take 24 hours to be awarded, so will appear in your members area the next day. Also we award one lottery line for every 5 spent on bingo cards.

We will endeavour to respond to your query within 48hrs.

Please send us your enquiry. * Required fields

Bingo Team

Please use this webform if your query is related to one of the following: General, Bingo Points, Chat Issues, Promotions, Unsubscribe, Team Bingo, Deposit, Game Query, Login Problem, Technical, Withdrawal

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Lottery Team

Please use this webform if your National Lottery line queries and Lottery winners is related to one of the following: General, Award Lines, Claiming

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